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MI Blog -
Online Marketing and Sales
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What can you learn from the top rated online retailers based on the 2009 satisfaction survey conducted by ForeSee? Plenty.
According to a recent ForeSee survey online retailers improved customer service ratings from 73 out of 100 in 2008 to 78 out of 100 in 2009.
Top 3 Online Retailers for Customer Satisfaction: 1. Netflix 2. Amazon 3. Avon.com and Apple
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MI Blog -
Online Marketing and Sales
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Small businesses are more likely to leverage online advertising (including email marketing, social media, websites, etc) to generate business in 2010 with an expected economic turnaround providing resources and focus to market services and products. According to the survey by Vistaprint, while small businesses are more likely to use online advertising in 2010, many need assistance and education regarding the most effective options available to them online. Interesting bullets from the survey:
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MI Blog -
Online Marketing and Sales
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The research gurus at Yahoo! Insights Team has determined that online sales occuring on Cyber Monday (the Monday after Black Friday) are quite similar to online sales occuring on the actual Black Friday (the day after Thanksgiving). So much similarity exists in fact that these sales (according to Yahoo!) should be considered the same type of sales.
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MI Blog -
Online Marketing and Sales
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Email marketing has been proven to be a very effective and efficient advertising tools. If you are unfamiliar with it, email marketing refers to the process of sending emails with the intent of advertising products and services and typically comes in two forms: text emails and HTML emails, the later providing graphics and images. A recent StrongMail survey details how most companies plan to increase their usage of email marketing in 2010.
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MI Blog -
Online Marketing and Sales
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HTML emails or graphical html emails are a type of electronic mail (email) that uses graphics, backgrounds, photos and fonts not normally available in a standard email format. The formal definition is: "HTML e-mail is the use of a subset of HTML to provide formatting and semantic markup capabilities in e-mail that are not available with plain text." HTML emails have become very popular because they enable advertisers to present marketing messages in a more compelling fashion with imagery, colors and fonts that mimic other advertising mediums such as a corporate web site, tv, billboard and print ads.
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MI Blog -
Online Marketing and Sales
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There are two major reasons why in today’s down economy you should use email marketing. First, use email marketing to steal customers away from your competitors because if you don’t, they will. Secondly, use email marketing to unlock the goldmine that resides in your existing customer base waiting for a reason to do more business with you.
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